Instant Transfer provides access to money when you need it. When your eligible customer pays you through Bill.com, you’ll have the option to get paid instantly—even on nights, weekends, and holidays.
Unlike standard delivery that takes 2-4 business days, Instant Transfer lets you expedite payments to your bank account or debit card.
Currently, the Instant Transfer feature is only available to orgs with subscription-free Basic Receivables accounts, but will soon be available to other org types.
- What is Instant Transfer?
- How much does Instant Transfer cost?
- How do standard ePayments work in Bill.com?
- How is Instant Transfer faster than standard ePayments?
- Which bank accounts are eligible to receive an Instant Transfer?
- Is there a limit to transfer instantly?
- Will I receive an email notification of an Instant transfer?
- When will I see the money in my bank account?
- Which bank account will my money go to?
- Why was my transfer amount less than the payment I expected?
- I received an email telling me that my instant transfer failed. What happens to my deposit and fee?
- I received an error when I tried to get my money instantly. What happens to my deposit and fee?
- Is there a way to track the Instant Transfer status?
- Can I set my payments to automatically send by Instant Transfer?
- Can I cancel an Instant Transfer payment after I’ve requested it?
- Will I still get my payment if I don't choose Instant Transfer?
- Is Instant Transfer available to my employees?
What is Instant Transfer?
Instant Transfer is a feature that allows you to get paid in minutes, not days.
How much does Instant Transfer cost?
When you choose Instant Transfer, you only pay 1% of the transfer amount.
How do standard ePayments work in Bill.com?
We debit the sender’s bank via Automated Clearing House (ACH), a secure network for clearing electronic payments between banks. To help reduce the risk of returns, the funds for the debit are made available in 2 - 4 business days. This allows enough time for Bill.com to be notified of any ACH returns.
Once the funds are available, we’ll initiate the credit via ACH to the receiver. ACH only runs on banking business days and isn't available on weekends or holidays.
How is Instant Transfer faster than standard ePayments?
Instant Transfer is processed through different networks than standard delivery, so that money can reach your bank account or debit card more quickly.
Which bank accounts are eligible to receive an Instant Transfer?
Most major US banks accept instant transfers to checking and savings accounts, including Bank of America, Chase, Citibank, HSBC, PNC Bank, US Bank, and Wells Fargo Bank. Most major US banks (e.g., Bank of America, Chase, Citibank, HSBC, PNC Bank, US Bank, and Wells Fargo Bank) accept instant transfers to checking and savings accounts. In some instances, eligible bank accounts can receive instant transfers by adding a debit card.
Is there a limit to transfer instantly?
The maximum amount you can transfer instantly is up to $100,000 USD per transaction for eligible bank accounts and $10,000 USD per transaction for debit cards. Please contact Customer Support by selecting Contact Us at the top of this page for additional questions.
Will I receive an email notification of an Instant transfer?
Payment notifications will go to the user who is the administrator/bank authorized user when Instant Transfer is activated.
When will I see the money in my bank account?
After you make an instant transfer, payments typically process in seconds and could take up to 10 minutes to appear in your bank account. Your bank may take additional time to process the instant transfer on their end, so funds may not immediately be available.
Which bank account will my money go to?
We deposit your funds to the primary bank account that you set up with your Bill.com account. If your bank account is not eligible to receive an instant transfer, add a debit card in your payment settings page to transfer money in minutes.
Why was my transfer amount less than the payment I expected?
For the added benefit of 24/7 access to your money, we only charge 1% of the transfer amount. This results in a deposit amount that's less than the payment.
I received an email telling me that my instant transfer failed. What happens to my deposit and fee?
Sometimes a transfer could be declined if we’re unable to connect to your bank. If this happens, your payment will be deposited via standard delivery at no additional cost.
I received an error when I tried to get my money instantly. What happens to my deposit and fee?
Instant Transfer is available until 6pm of your payment process date. All requests after 6pm will be processed via standard delivery, and you won’t be charged a fee.
Is there a way to track the Instant Transfer status?
Yes, you can track all your payments, including your Instant Transfer payments, by visiting the payment record in your Bill.com account and checking the payment tracker at the top.
Can I set my payments to automatically send by Instant Transfer?
Yes! If you have an eligible bank account, you can enable auto Instant Transfer.
- Select Settings
- Select Instant Transfer under Your Company
- Toggle Auto Instant Transfer on for the bank account you'd like all auto Instant Transfer eligible payments to go to
All future Instant Transfer eligible payments will automatically deposit to that account, minus the 1% fee. You can disable auto Instant Transfer using the same steps above, toggling the setting to off.
Can I cancel an Instant Transfer payment after I've requested it?
No, an Instant Transfer can’t be canceled once it’s requested.
Will I still get my payment if I don't choose Instant Transfer?
Absolutely! We'll deposit your payment via ACH using standard delivery options to your primary bank account on your Bill.com account, and you won’t be charged the Instant Transfer fee.
Is Instant Transfer available to my employees?
Yes. Instant Transfer gives your employees the option to get their funds faster than the standard transfer date. Only a 1% fee applies for every instant transfer.