When you create a Bill.com account, we assign a unique Payment Network ID (PNI). The PNI can be given to a vendor or customer to connect your Bill.com account to theirs through the Bill.com network.
You must have manage customer or manage vendor permissions to connect via PNI.
Add a Vendor or Customer's PNI
- Log in to Bill.com
- Search for the vendor or customer
- Select More actions
- Select Enter PNI
- Enter your vendor's Payment Network ID
- Select Search
- Select Connect & Pay
- Select Confirm
Note: If you don't see the option to enter the PNI, you're either already connected to the vendor or there's a pending invitation to the vendor.
If you're already connected and want to update to a new PNI, you'll need to disconnect:
Select Vendors in the navigation menu
Select the vendor name to disconnect
Select More actions
Select Disconnect
On the confirmation pop up, select Disconnect
- If there are pending or scheduled payments, you won't be able to disconnect from the vendor. The payments must clear, or you can cancel or void the payments if available.
If there's a pending invitation and you'd like to cancel it:
- If there are pending or scheduled payments, you won't be able to disconnect from the vendor. The payments must clear, or you can cancel or void the payments if available.
Log in to Bill.com
Select Vendors in the navigation menu
Select the vendor whose invite you'd like to cancel
Select More actions
- If you see Cancel Invite here, you can select that to cancel a pending invite, or go to step 5
Select Invites
Select the vendor whose invite you'd like to cancel
Select Cancel Invite
Complete the Network Connection
To complete the connection, both the paying and the receiving Bill.com accounts must have the other account's PNI in the corresponding vendor or customer details. This means that the Payables Bill.com account will display the PNI of the vendor's Receivables Bill.com account in their Vendor details and the Receivables Bill.com will display the PNI of the customer's Payables Bill.com account in their Customer's details. Email notifications are sent to confirm that the accounts are connected.
Once a vendor's bank account is verified, payments made from a networked customer will be made via ePayment.
