When syncing with QuickBooks Desktop, QuickBooks Online, Xero, Sage Intacct, or Oracle NetSuite, we'll post payments as a debit journal entry to your Accounts Payable account and a credit journal entry to the Payment Account listed on the Bill Payment Information screen for a payment.

Payment Account as listed in the Bill.com Money Out Clearing Account field

For Bill.com payments, the Payment Account is what's listed in the Bill.com Money Out Clearing Account field located in your Sync Preferences. Once a payment is scheduled, the Payment Account associated with the payment can't be edited in Bill.com. You can make a manual journal entry in the accounting software.

Cancel the payment to update the Payment Account

If the payment hasn't processed yet, you can cancel it. Update the Bill.com Money Out Clearing account in your Sync Preferences (the Bill.com Money Out Clearing account allows you to reconcile payments and is required for the Bill.com sync entries to work properly in the accounting software), then schedule a new payment.

Manual Journal Entry to update the Payment Account

If the Payment has processed, once the payment syncs, you can make a manual Journal Entry in the Accounting Software.

Offline Payments

For Offline Payments you record in Bill.com, you can edit the Payment Account on the Bill Payment Information screen by selecting the notepad icon.