In Bill.com, you can pay your vendors by check or ePayments.

By default, all vendors are set up to be paid via check when you first create them.

• To pay them via ACH, set them up for ePayment
• If we detect that a vendor has opted in for Vendor Direct payments, we will update their payment method to Vendor Direct

Jump to:

• ePayments
• Vendor Direct
• Checks
• Things to know

ePayments

ePayments have several benefits:

• Save money - ePayments are much less expensive than checks
• Keep your vendors happy - ePayments arrive really fast, directly into your vendor's bank account. They won't have to wait for a check to arrive in the mail, and then make a trip to the bank!
• Environmentally friendly - save paper and carbon emissions by eliminating a piece of physical mail

Our network of companies accepting Bill.com ePayments is growing every day. When you add a new vendor, large or small, we'll automatically let you know if we think they already use Bill.com to accept ePayments. And for the vendors you've already entered in Bill.com, you have many options:

• See if your vendor already uses Bill.com to accept ePayments - we'll search our network, as well as our network of large billers, and display any potential matches we find. Just check their Vendor Detail page in your account.
  • Note: An account number and vendor zip code is always required to connect with any vendor in the large biller network
• Invite your vendors to join our network and get paid online for free (email address required)
• Manually enter your vendor's bank account information

Vendor Direct

Vendor Direct virtual card is a digital payment method that is available along with ePayment and Check in Bill.com. This payment method does not incur any transaction fees, and is delivered faster to your vendor, as compared to checks.

Vendors whom Bill.com know as being card accepting based on the Bill.com network will be paid with Vendor Direct.

To move any vendors which are currently paid by Vendor Direct to their previous payment method, contact Support.

Checks

An ePayment vendor can be reverted to check payments. The steps differ depeding on how their bank account was added.

Invited Vendor

If you invited the vendor to create their own Bill.com account, disconnect from the vendor:

1. Click Vendors In the left navigation menu
2. Click the vendor name to disconnect
3. Click More actions
4. Click Disconnect
5. On the confirmation popup, click Disconnect

Private Vendor

If you added the vendor's bank account information manually, inactivate the vendor's bank account, or you can invite the vendor to create a free Receivables account, connect via the Network, and enter/manage the bank account from their side.

Deactivate the bank account:

1. In the left navigation pane, click Vendors
2. Click the vendor's name
3. Click More actions
4. Click ePayment info
5. Click the bank account number
6. Click Deactivate

Invite to connect via the Network:

1. In the left navigation pane, click Vendors
2. Click the vendor's name
3. Click Set up ePaymnents
4. Edit the Invite as needed
5. Click Send

Things to know

• Reverting an ePayment vendor back to check will inactivate any bank information that was previously entered for the vendor
  • To change a vendor back to ePayment, connect to them via the Network or enter the bank account information again
• Check arrival dates are estimated because once the check is sent we have no control over the United States Postal Service.
• ePayments can still be sent to a private vendor through the previously verified bank account until the vendor accepts the invitation, and adds a verified bank account.
• If at any time the vendor cancels their account or the bank account is inactivated, the vendor will default back to check payments and a new bank will need to be added either manually in the vendor record or via network connection in order to resume ePayments
• Because all bank information is encrypted once entered into Bill.com, we do not have the ability to download or export vendor bank information.