Change the administrator on your account – Support

If you need to change the administrator on your account, you'll need to create a new user with the new administrator's name and email address, and then delete the other user if they will no longer be accessing the account.
After the new administrator has been added, they'll need to complete bank verification.
We can help you access your Bill.com account in the event that the Administrator is no longer with the company. This request form can also be used if you have a Basic account and no longer have access to your login email. Please submit a request using the Administrator Update Request form.

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