As a small business directed to Bill.com by a vendor to pay a bill, signing up for a subscription-free Basic Payables account has tons of benefits. Use the Network to connect with more vendors who already use Bill.com to accept payments online. We offer document storage, bill and payment management, and access to our award-winning mobile app (available for iOS and Android) to pay bills on the go!

Jump to:

• Basic Payables overview
• Set up a Basic Payables account
• Verify your identity
• Complete bank account verification
• Automatically created bills

Basic Payables overview

The subscription-free Basic Payables account allows you to pay multiple companies in a more organized and streamlined way. Rather than having to log into multiple Customer Portals (one for each company) to pay invoices, you can manage business contacts, connect with companies using Bill.com, pay bills, and more, all in one place. You can also pay your bills using the Bill.com mobile app!

Differences between Basic Payables, Customer Portal, and Advanced Payables accounts

A Basic Payables account is the lite version of Bill.com Payables. It's ideal for businesses who want to pay vendors without more advanced features, like syncing with an accounting system or running reports. Many of our features are only available to Advanced accounts. Check out the differences by account type in the table below:

Set up a Basic Payables account

1. Select Pay Invoice Electronically in the email you receive from a vendor.
2. Create a password and make the other required selections.
   • For a subscription-free Basic Payables account, select Business.
3. Next, any bills and vendor credits the vendor has already created will be brought in to the account, so it may take a few minutes to update.
4. The invoice selected in the email will auto-populate and be available to pay.
5. Select Review & pay .
6. Enter your mobile number for Multi-Factor Authentication (MFA); this is the number where we will send a code to verify your identity when you (or anyone else) tries to pay bills or access sensitive info.
7. Select Add Bank Account.
8. Fill out some information about your company and select Next.
   • Note: To remain compliant with laws and regulations surrounding money movement, a Tax ID is required.
9. Enter bank account details.
10. Select Ok got it.
11. Select the Process Date (date the bank account will be debited).
12. Select Pay.
13. Select Done.

Verify your identity

In some cases, we need additional information to verify your account. If so, on the Overview page, you will see an additional step to complete: Verify your identity to activate your bank account

Complete bank account verification

After you receive the test transaction in your bank account, enter it in Bill.com to complete the verification process.

1. Select Settings.
2. We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
   
   Select Bank Accounts under Your Company if your Settings page looks like this:
   
   Select Bank Accounts under Bank & Payment Accounts if your Settings page looks like this:
   
3. Select the bank account number.
4. Select Verify Account.
5. Enter the amount of the test transaction.
6. Select Verify.

If you enter the incorrect test transaction amount multiple times and your account then is blocked, you will need to add the bank account again, and wait for a new test transaction.

Automatically created bills

We will automatically create matching bills in your Basic Payables account, when a vendor you are connected to via the Network enters an invoice in their account, to invoice you for payment.

Your vendor will be able to see the invoice and payment tracking within their Bill.com account. If you do not see a bill under your vendor's profile, they have not started the process or sent the invoice to your account yet.