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  1. Support
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  3. Troubleshoot

Troubleshoot

  • QuickBooks Online sync error: Email Address does not conform to the syntax rules of RFC 822. Supplied value: XXXXXXXXXX
  • QuickBooks Online sync error: ERROR CODE:6003, ERROR MESSAGE:message=General IO error while proxying request
  • QuickBooks Online sync error: ERROR CODE:7001, ERROR MESSAGE:message=Subscription for company has lapsed or Invalid destination URL is used. Sandbox company works with Sandbox URL and Production company works with Production URL.; errorCode=007001; status
  • QuickBooks Online sync error: Error validating Email Address: Please provide multiple email addresses as a comma separated string.
  • QuickBooks Online sync error: Error: Invalid entity data. companyName: Maximum length cannot be greater than 50 characters
  • QuickBooks Online sync error: Error; Invalid entity data. name: Maximum length cannot be greater than 40 characters
  • QuickBooks Online sync error: Invalid account type used Invalid account type: You cannot use this account to create items as the account is used by system to track the tax amount.
  • QuickBooks Online sync error: Invalid account type: You can't associate a product or service with accounts of certain types (such as Accounts Receivable and Accounts Payable)
  • QuickBooks Online sync error: Invalid entity data. billAddressZip: Maximum length cannot be greater than 20 characters
  • QuickBooks Online sync error: Invalid entity data. Email: Invalid email format.
  • QuickBooks Online sync error: Invalid entity data. phone: Maximum length cannot be greater than 21 characters
  • QuickBooks Online sync error: Invalid entity data. shipMethod: Maximum length cannot be greater than 16 characters
  • QuickBooks Online sync error: Invalid integrationId.
  • QuickBooks Online sync error: Invalid Reference Id : Account assigned to this transaction has been deleted. Before you can modify this transaction, you must restore [account name] (deleted).
  • QuickBooks Online sync error: Invalid Reference Id : Categories cannot be used in transactions
  • QuickBooks Online sync error: Invoice XXXX cannot be created in QuickBooks Online - Invalid Reference Id : Product/Service assigned to this transaction has been deleted. Before you can modify this transaction, you must restore XXXX (deleted)
  • QuickBooks Online sync error: Missing GL account for bank account [bank account name]
  • QuickBooks Online sync error: Missing Invoice acctid: XXXXX
  • QuickBooks Online sync error: Missing object from QBO. Expecting qbobill with id: XXXX
  • QuickBooks Online sync error: Missing object from QBO. Expecting qboChartOfAccount with id: XXXX
  • QuickBooks Online sync error: Missing object from QBO. Expecting qboSentPay with id: XXXX
  • QuickBooks Online sync error: Missing required data for: invoiceNumber.
  • QuickBooks Online sync error: Missing required data for: quantity.
  • QuickBooks Online sync error: Object Not Found : Something you're trying to use has been deleted. Check the fields with accounts, customers, items, vendors or employees.
  • QuickBooks Online sync error: One of the list elements assigned to this transaction has been deleted
  • QuickBooks Online Sync Error: Parent obj xxxxxxxxx is missing in the accounting side
  • QuickBooks Online sync error: Payment (bank) account is required for payments
  • QuickBooks Online sync error: Please make the parent account active first
  • QuickBooks Online sync error: Please specify a unique Account number
  • QuickBooks Online sync error: Please specify the account on this item
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