How to skip and ignore a sync error:
- Select the desired object (for this demo, we'll use vendors)
- Select the vendor name
- Select the three dots
and Select Check sync status
- Select skip this sync update
- Select Save
- Sync again to complete the update
Things to know:
- We always recommend that you take the correct actions to resolve sync errors.
- Please note that the update above will only skip and ignore the current sync error message.
- The option to skip and ignore sync errors also exists on the Sync Status page. (insert screenshot/link?)
- Any future edits/updates made to the object (vendor) in Bill.com will trigger a new update sync error.