Why the Sync Error occurs
This sync error has multiple possible causes:
- This contact has been assigned to a user in Intacct and thus requires a First Name, Last Name, and Primary Email. Enter these values into the vendor in Bill.com and sync again.
- The record has been deleted from Intacct so re-create the record with the same name in Intacct and sync again.
- Some other information is missing for this record. Follow the instructions on the error description or contact Customer Support for help.
How to Fix the Sync Error
Make edits in Intacct if possible. If you are not able to edit in Intacct, reach out to Intacct Customer Support for assistance.