We’re glad you’re here! Bill.com will help you get paid quickly and efficiently.

To get signed up and set up in Bill.com with a subscription-free Basic Receivables account, see our step-by-step instructions outlined below.

If you have any questions, feel free to reach out to our Customer Support team.

Note: You're eligible to sign up for a Bill.com account if your personal or business address is (a) within the United States or Puerto Rico and/or (b) your corporation, partnership or other organization is organized under the laws of the United States. If you don't meet these conditions, contact your customer to set up international payments through Bill.com.

Jump to:

• Connect with an invite from Bill.com
• Why should I add a bank account to my Bill.com receivables account?
• What if I already have an account?
• Identity verification

Connect with an invite from Bill.com

When your customer schedules a payment to you, we'll include the option to setup a subscription-free Basic Receivables account if your payment qualifies.

1. In the payment notification email, select Accept ePayment
   
2. Enter your first and last name, create a password, and select Create account
   
   • Your email address will be pre-filled based on the address on the invite, and isn't editable. Once you complete signup, if you need to change your email address, you'll want to create a new user with the email address that you'd like, and then delete the other user
     
3. Enter your mobile number for Multi-Factor Authentication (MFA) and select Send code
   • This is the number where we'll send a code to verify your identity when you login, add a bank, or add users
     
4. Enter the six-digit code we send you and select Submit
   
5. Select your account type and select Next
   
6. Enter your information:
   • If you are with a business, enter your basic company information and select Next
     
   • If you are an individual employee, enter your contact information and select Next
     
7. If you are with a business, enter the company owner's information
   • Federal compliance laws require this information
     
8. Add the information for the bank you'd like us to send your payments to
   • We'll send a test deposit of $0.01 (a penny) to verify the account can receive payments
     

That's it! If you signed up within the timeline indicated in the email, we’ll deliver your payment to the account you’ve chosen. Otherwise, we’ll send future payments to the account you’ve chosen.

Why should I add a bank account to my Bill.com receivables account?

Adding your bank account to a free receivables account in Bill.com allows us to send you your customer’s payment via Automated Clearing House (ACH), which is like a direct deposit. You won't have to wait for a check or worry about a payment getting lost in the mail. Plus, you'll be able to track a customer’s payment from the time it's issued until the time it's deposited into your bank account.

What if I already have an account?

If you already have a Bill.com account, after you select Accept Invitation, you'll just need to select Sign in here on the sign up page sign into your existing account using the same email we sent the invitation to.

If the invitation was sent to a different email address than you use to log into your existing Bill.com account, you can:

• Ask your customer to resend the invite to the email address you use to log into Bill.com
• Provide your Payment Network ID to your customer and they can instantly connect to you by entering it manually in
• Ask your customer for their Payment Network ID to enter it manually into your Bill.com account

Identity verification

Sometimes we need additional information to verify your account. In that case, on the Overview page, you'll see a step to complete: Verify your identity to activate your bank account

This step will include questions to verify your personal identity, so please answer them based on information about you, not your business or employer.