To receive your payments faster and control when & how you withdraw, add a bank account to your Bill.com account.
Note: Existing bank account information cannot be edited. If you enter incorrect or invalid bank account information, you must add the bank again. Set the new bank account as the default with the steps below to route payments to the new bank account.
Jump to:
- Add a new CAD bank account
- Add a new USD bank account
- Set a default bank account
- Delete (inactivate) bank account
- Things to know
Add a new CAD bank account
Note: The bank account must be based in Canada to receive payments in CAD.
- Select Settings
- We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
Select Bank Accounts under Your Company if your Settings page looks like this:
Select Bank Accounts under Bank & Payment Accounts if your Settings page looks like this:
- Select Add bank under the Canadian Dollar bank account section
- Enter the banking information, all fields are required
- Note: be sure to add the EFT/ACH information for your bank, not the wire information
- Select Save
We'll send a small test deposit to your bank account to verify it's able to receive payments. If the test deposit isn't successful, we'll invalidate the bank account and you'll need to add a new bank account.
Add a new USD bank account
Note: The bank account must be based in Canada, but can be used for USD deposits.
- Select Settings
- We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
Select Bank Accounts under Your Company if your Settings page looks like this:
Select Bank Accounts under Bank & Payment Accounts if your Settings page looks like this:
- Select Add bank under the United States Dollar bank account section
- Enter the banking information, all fields are required
- Select Save
Set a default bank account
If you have multiple bank accounts, make a specific bank account the Default to Pay and/or Default to get Paid. If you have multiple bank accounts per currency, you can set one bank account as default per currency.
Note: There's no need to set a bank as default if there is only one active bank. Your bank must be verified before you can set it as default.
- Select Settings
- We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
Select Bank Accounts under Your Company if your Settings page looks like this:
Select Bank Accounts under Bank & Payment Accounts if your Settings page looks like this:
- Select the account number you'd like to set as the default
- Select the Edit icon
- Select Make Primary next to Default to pay/Default to get paid
- Default will update to Yes, setting the bank account as Default to Pay and/or Default to be Paid
- Select Save
Delete (inactivate) bank account
If you add a new bank account, it's best to inactivate the old one to be certain payments will arrive to the correct account. You cannot delete the bank account information completely for auditing purposes, but rest assured, it cannot be used for payments once you have deactivated it.
- Select Settings
- We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
Select Bank Accounts under Your Company if your Settings page looks like this:
Select Bank Accounts under Bank & Payment Accounts if your Settings page looks like this:
- Select the bank account number
- Select the Delete icon
- Check the box and select Confirm
Things to know
- Once added, your bank account information cannot be edited. If you make a mistake, inactivate the account and add a new one.
- We send an email to all Administrators on the Bill.com account when a bank account is added.
- There's no limit to the number of bank accounts that you can add to Bill.com.
- Once your bank account is added, you can withdraw any amount of your balance in CAD or USD (transaction fees will apply).
