Why the sync error occurs
This error occurs when a bill/purchase invoice payment in Bill.com is trying to sync to Microsoft Dynamics 365 Business Central (MSDBC), but the Payment Journal Name (Payables) sync preference is missing or incorrect.
How to fix the sync error
Check the sync preferences in Bill.com to be sure the correct name is entered for Payment Journal Name (Payables).
- Select Settings
- Select Preferences under Sync
- Select the Edit icon
- Enter or correct the Payment Journal Name (Payables), and select Save
- Sync again
