If you’re experiencing an R29 error code for payments you have processed, this is due to a debit block or debit filter that you have added to your bank account. Debit blocks and filters are designed to prevent unauthorized organizations from debiting or withdrawing funds from a bank account via ACH.
How to resolve this issue
You will need to do the following to resolve the issue:
- Provide Bill.com ACH ID numbers to your bank
- Re-process any voided payments
Provide Bill.com ACH ID numbers to your bank
To allow Bill.com to debit your bank account for payments while keeping your debit blocks and filters in place, provide all six of the following ACH ID numbers to your bank:
- ACH ID #1: 2204895317
- ACH ID #2: 1204895317
- ACH ID #3: 3204895317
- ACH ID #4: 4204895317
- ACH ID #5: 8204895317
- ACH ID #6: 9082689001
Re-process any voided payments
Payments experiencing a R29 return code may have been voided. The bills those payments were for will have returned to unpaid status. You will see those bills available to be paid again on your Unpaid Bills tab. See Pay a vendor for more information on how to process payments.