Why the Sync Error occurs
This error occurs because a payment is attempting to sync from NetSuite to Bill.com but the bill is already paid in Bill.com.
This error occurs when a payment from NetSuite is attempting to sync to Bill.com, but the associated bill is already marked as Paid in Bill.com.
How to Fix the Sync Error
Verify that the bill is paid in Bill.com, and then take these steps:
- From the Sync Error page, locate the error
- Click Fix
- Click Next