If you need to provide proof of payment to a vendor, you can use the payment record within Bill.com.
To find a payment record:
- Select Payments Out in the navigation menu
- Select the Confirmation # of the payment
If you don't see a payment you're looking for, check the filters:
- Payment Status
- All
- Pending Approval
- Scheduled
- Paid
- Canceled
- Voided
- Scheduled + Paid
- Payment Type
- All
- Check
- ePayment
- Other
- Wire
- Process Date
- All
- Today
- Last 7 Days
- Last 30 Days
- Next 7 Days
- Next 30 Days
- Pick A Date Range
You can then choose how to send the payment information to your vendor, such as copy/paste into an email, take a screenshot, print from your browser, etc.
Payment information:
The information on payment records will vary, depending on the payment method and payment status.
Jump to:
Paper check payments
Paper check payment records will show the following information, depending on the payment status:
Scheduled:
- Vendor Name
- User who scheduled the payment
- Process date: the date we will debit your account and mail the check
- Arrives by: the date we estimate the check will deliver to your vendor
- Vendor address
- Bank account: the account used to fund the payment
- Vendor email
- Total payment amount
- Account: the GL account associated to the bank used to fund the payment
- Memo: this defaults to the invoice number unless you customized it when you scheduled payment (you can't edit the memo after you schedule the payment)
- Total vendor credits applied
- Paid Bills
Check Issued/Uncashed:
Everything under scheduled, plus:
- Check #
- Check Date: the date we mailed the check
- Check expiration date: 90 days after the check date
Cashed:
Everything under scheduled and Check Issued/Uncashed, plus:
- Cashed date
- Check Images: select Print next to the images to print the check images and details
ePayments
ePayment records will show the following information, depending on the payment status:
Scheduled:
- Vendor Name
- User who scheduled the payment
- Process date: the date we'll debit your account and begin processing the payment
- Arrives by: the date we estimate the payment will deliver to your vendor
- Total payment amount
- Bank account: the account used to fund the payment
- Vendor email
- Total vendor credits applied
- Account: the GL account associated to the bank used to fund the payment
- Memo: this defaults to the invoice number unless you customized it when you scheduled payment (you can't edit the memo after you schedule the payment)
- Paid Bills
Cleared:
Everything under scheduled, plus:
- Cleared date
- Reference ID: the ACH ID of the payment - your vendor can give this to their bank to trace a payment if needed
- Bank routing number: the routing number of the vendor's bank
- Bank Account number: the vendor's bank account number (encrypted, only shows the last 4 digits)
Vendor Direct payments
Vendor Direct payment records will show the following information, depending on the payment status:
Scheduled:
- Vendor Name
- User who scheduled the payment
- Process date: the date we'll debit your account and email the card info
- Arrives by: the date we estimate the card info will arrive to your vendor
- Vendor address
- Bank account: the account used to fund the payment
- Remittance email: we'll send the virtual card info to this email address
- Total payment amount
- Account: the GL account associated to the bank used to fund the payment
- Memo: this defaults to the invoice number unless you customized it when you scheduled payment (you can't edit the memo after you schedule the payment)
- Total vendor credits applied
- Paid Bills
Sent:
Everything under scheduled, plus:
- Vendor direct details
- Payment sent on
- Card number (encrypted, only shows the last 4 digits)
- Expires on: the date the card info will expire
- We'll void Virtual card payments and reissue as an ePayment/check if your vendor doesn't process it within 20 days of the Arrives By Date
Cleared:
Everything under scheduled and sent, plus:
- Cleared date: the date your vendor processed the virtual card number for payment
International payments
International payment records will show the following information, depending on the payment status:
Scheduled:
- Currency
- Vendor Name
- User who scheduled the payment
- Process date: the date we'll debit your account and begin processing the payment
- Arrives by: the date we estimate the payment will deliver to your vendor
- Total payment amount
- Bank account: the account used to fund the payment
- To bank account: the vendor's bank account number (encrypted, only shows the last few digits)
- Total vendor credits applied
- Account: the GL account associated to the bank used to fund the payment
- Vendor email
- Memo: this defaults to the invoice number unless you customized it when you scheduled payment (you can't edit the memo after you schedule the payment)
- Paid Bills
Cleared:
Everything under scheduled, plus:
- Swift transaction number (if it is a payment to a country that supports Swift)
