When connected to a vendor or customer via Payment Network ID through the network, creating a bill or invoice will have different results depending on the account types on both ends. Account types are:
- Subscription-free Basic account: An account with no monthly fee that can only accept or send payments to Advanced Bill.com accounts connected via Payment Network ID through the Bill.com network
- Advanced account: An account with a monthly fee that has additional features such as sync with accounting software, Approvals, and the ability to accept payments or send payments to more people, regardless of account type or connection status
Advanced account to Advanced account:
- Advanced account enters an invoice for another Advanced account: Advanced Receivables account enters an Invoice and sends via the Network to their customer who uses Advanced Payables. The invoice will become an eBill and arrive in the customers inbox.
- Advanced account enters a bill for another Advanced account: Advanced Payables account enters a bill for a network-connected vendor who has an Advanced Receivables account. There's no interaction. An invoice won't be created in the vendors advanced account, nor will it be entered into the inbox.
Advanced account to Basic account:
- Advanced account enters a bill for a Basic account: The bill will be automatically created in the vendor’s Basic account
- Advanced account enters an invoice for a Basic account: The invoice will be automatically created in the customer’s Basic account
Basic account to Advanced account:
- Basic account enters a bill for an Advanced account: There's no interaction. The bill won't be automatically created in the vendor’s Advanced account, nor will it be entered into their inbox
- Basic account enters an invoice for an Advanced account: It won't be automatically created in the customer’s Advanced account, but it can be sent it to the customer’s inbox for them to review and create a bill
Things to know:
- For bills or invoices that are automatically created for a vendor or customer, the audit trail will show that the system is responsible for creating them. The creation time and date should directly match that of the time and date that the originating account created them
- Only unpaid bills or invoices will be automatically created
- When creating an invoice that will be automatically created in a customer or vendor's account, any classifications that are included on the invoice won't be included when it's received in their inbox