When you add or change a vendor's bank information in your account, we'll let your vendor know, to help protect you and your vendor from payment fraud. The confirmation isn't required to schedule payments to the vendor.
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Bank add confirmation
Once you save the vendor's bank, we send them an email letting them know that you've added their bank, and ask them to confirm the info.
When your vendor selects Review now in the email, they see a screen that shows the added bank info. Your vendor then selects either No, it's incorrect or Yes, it's correct.
If your vendor selects No, it's incorrect, we direct them to contact you to discuss the info to prevent payment fraud
If your vendor vendor selects Yes, it's correct, they see a confirmation and they are all set
Bank change confirmation
Once you save the vendor's new bank, we send them an email letting them know that you've changed their bank information, and ask them to confirm the change.
When your vendor selects Confirm now, they see a screen that shows the old bank info and the new bank info. Your vendor then selects either I didn't request this change or Confirm now.
If your vendor selects I didn't request this change, we direct them to contact you to discuss the change to prevent payment fraud
If your vendor vendor selects Confirm change, they see a confirmation and they are all set
