Sage Intacct sync error: Bill/AP Payment XXX cannot be created in Intacct - Activate the vendor 'XXX, then try again

February 23, 2021 03:24
Updated

Why the sync error occurs

This error occurs when a bill or payment is trying to sync from Bill.com to Sage Intacct, but the related vendor is inactive in Sage Intacct.

How to fix the sync error

Reactivate the vendor in Sage Intacct and sync again. If you don't want the bill or payment to sync to Sage Intacct, please contact Support.