Why the sync error occurs

When you select a project dimension on a bill, that project must be associated to the customer dimension that you selected at the line item level, in Sage Intacct, or this error will occur

How to fix the sync error

In Sage Intacct, associate the selected customer to the selected job/project, enter a Begin Date that is prior to the date of the bill, and sync.

Alternatively, edit the bill and select a customer and job that are already associated in Sage Intacct and sync again.