After upgrading from an Intuit Bill Pay or Simple Bill Pay account to a full Bill.com account, many new robust features become available to increase workflow efficiency even further. The articles below will help to best take advantage of these new features.

Jump to:

• Users, Roles, and Permissions
• Bills and Documents
• Payables
• Sync
• Contacting Support

Users, Roles, and Permissions

User Roles and Permissions

Adding a new user

Bills and Documents

Inbox setup

Bill Approval Workflow

Managing Approvers on a bill/vendor credit

Payables

Adding a bank account with online banking

Adding a user to a bank account

Connecting to a vendor and setting up ePayments

Paying Bills via ACH or check

Payment timing - Payables - ACH, Check or Vendor Direct

Payment status

Sync

QuickBooks Online Sync Setup Guide

QuickBooks Online Sync - Notes and Known Limitations

Sync Matrix for QuickBooks Online

Contacting Support

Our Support Center has many more informative articles to help make the best use of advanced Bill.com accounts.

Our knowledgeable, friendly Customer Support agents are also available via email any time (responses within 24 business hours) or via live chat Monday - Friday 4am - 7pm PT.

1. Click Support in the left navigation pane to access the Support Center
   1. Search the Support Center for an article
   2. Click Contact Us to contact an agent via live chat or send an email