The following Payment Statuses appear on the Payments Out overview page. You can filter payments by:
Scheduled: Payment has been scheduled to be processed
Sent: Vendor Direct Card Number is created and an email notification with the Card Number has been sent to the vendor.
Cleared: Vendor has successfully authorized and settled the payment.
- A status of cleared means your vendor has processed the virtual card at least partially. If there is an amount left un-processed after 20 days, we'll automatically refund the remaining balance to the payer.
- Payment confirmation numbers show on the payment details page once your vendor has processed the card payment through their merchant. There will be one confirmation number for each time they process the card, up to the full amount of the payment.
- Any refunded amounts will show on the payment details page under Amount refunded, just above the amount cleared.
Expired: Card Number hasn't been processed after 20 days, so it has now expired and is no longer valid. After 20 days, we'll automatically void the Vendor Direct payment, and reissue the payment as check or ePayment, whichever the vendor had before Vendor Direct.
In Progress: The Virtual Card Number hasn't been sent yet.
Void: The Virtual Card Number can be invalidated before authorization.