For accounts syncing with QuickBooks Online, there's an optional vendor preference to set Bills, Vendor Credits and Payments not to sync from QuickBooks Online into Bill.com. For vendors that are normally not paid via Bill.com, this setting prevents double entry of marking bills as paid offline going forward.

Accessing the setting

1. Locate the vendor
2. Select Edit or select More actions and then Edit Vendor
3. Scroll down to the Bill sync preferences field in the Additional Information section, select Do Not Sync Bills
4. Select Save

Things to know

• Bills that have already synced in from QuickBooks Online will remain in Bill.com
  • Any updates made to these bills in QuickBooks Online won't update in Bill.com

Reversing the setting

1. Locate the vendor
2. Select the more options dots
3. Select Edit Vendor
4. Scroll down to the Bill sync preferences field in the Additional Information section, select Sync Bills
5. Select Save

Things to know

For bills that synced over prior to turning the transaction sync off, an update will need to be made to the bill in QuickBooks Online to reconnect the bill to Bill.com.