QuickBooks Online Sync - Notes and Known Limitations

Object QuickBooks Online to Bill.com Bill.com to QuickBooks Online Notes + Known Limitations
General Chart of Accounts Yes Yes
Departments No No
Locations Yes Yes Only first line item location (Bill.com bill/vendor credit) is sent to QuickBooks Online. If locations are different on line items within the same bill, sync error will occur.
Classes Yes Yes Classes will not sync to QuickBooks Online from Bill.com on AR invoices if classes are not set to per line (instead of one per entire transaction). They will still sync from QuickBooks Online to Bill.com but not the reverse.
Employees No No
Jobs Yes Yes
Currency Yes Yes Multi-currency setting must be enabled in both Bill.com and QuickBooks Online
Bank account balance Yes No Syncs with Trial balance report
Payment terms No No Payment Terms do not sync to/from QuickBooks Online
Attachments No No Bill.com does not sync attachments to/from QuickBooks Online. Use Bill.com to directly upload attachments.
Approvals No No Bill.com does not sync approvals to/from QuickBooks Online. However, the ability to have ONLY Approved bills sync to QuickBooks Online is available.
Payables Vendors Yes Yes Bill.com uses the Vendor Name for matching, so Name should be unique within Bill.com to avoid duplicates.
AP Funds Transfer No Yes - Journal Entry is created in QuickBooks Online
- Funds Transfer Sync only if Bill.com Clearing accounts are used
Bills Yes, fully unpaid bills only Yes - Partially- and fully-paid bills will not sync from QuickBooks Online to Bill.com
- Sync does not support deleting transactions from QuickBooks Online, therefore it will need to be manually deleted in Bill.com
- When a bill with a voided payment is deleted in Bill.com, the deletion cannot sync to QuickBooks Online - it must be manually reversed in QuickBooks Online
- The ability to have ONLY Approved bills sync to QuickBooks Online is available.
- Bills totaling $0 will not sync to QuickBooks Online
Bill Payments No - Accounts under accountant consoles or signed up before 9/15/17

Yes - accounts signed up after 9/15/17 not created under an accountant console
Yes - Accounts under accountant consoles or signed up before 9/15/17: Payments made in QuickBooks Online do not sync to Bill.com
- Accounts signed up after 9/15/17 not created under an accountant console: Payments sync in both directions.
Vendor Credits No Yes - Does not support billable customers
- Credit applications done in Bill.com will not sync to QuickBooks Online until the entire bill is paid in full
Purchase Order No No Bills created from POs sync over to Bill.com
Receivables Customers Yes Yes - Bill.com uses the Customer Name for matching, so Name should be unique within Bill.com to avoid duplicates.
- Sub-customers sync in both directions
Invoices Yes, fully unpaid invoices only Yes - Partially- and fully-paid invoices will not sync from QuickBooks Online to Bill.com
- Bill.com supports sales tax as an invoice line item, associated with a sales tax GL account
- Payment Terms do not sync from/to QuickBooks Online
- Departments do not sync to QuickBooks Online
- Sync does not support deleting transactions from QuickBooks Online, therefore they will need to be manually delete in Bill.com
Sales Tax Yes Yes - Sales Tax codes sync to Bill.com as Items
- Sales Tax on an invoice syncs both direction
Items Yes Yes - Items from QuickBooks Online come over as type "service"
-Sub-items sync in both directions
AR Payments No Yes - Payments made in QuickBooks Online do not sync to Bill.com
- Voided payments do not sync
Credit Memos No No Credit Memos do not sync to/from QuickBooks Online. They need to be manually applied in both Bill.com and QuickBooks Online.
AR Funds Transfer No Yes - Journal Entry is created in QuickBooks Online
- Funds Transfer Sync only if Bill.com Clearing accounts are used
AR Payment Convenience Fee No No