Intacct: Notes and Known Limitations

Object Intacct to Bill.com Bill.com to Intacct Known Limitations
General Chart of Accounts Yes Yes - Account labels not supported
- 1099 information/flags do not sync between Bill.com and Intacct. We recommend managing 1099 information in Intacct directly
Departments Yes Yes - Bill.com uses default Intacct terminology, changes to Intacct terms for Department do not sync over to Bill.com (e.g. we always display as "Department" in Bill.com)
- Department Groups do not sync
Locations Yes Yes NA
Classes Yes Yes NA
Employees Yes Yes NA
Projects / Jobs Yes No - Projects / jobs cannot be created in Bill.com
- Jobs are read-only in Bill.com
Currency Yes Yes Multi-currency setting must be enabled in both Bill.com and Intacct
Bank Account Balance Yes No NA
Payment Terms No No Payment terms do not sync to/from Intacct
Attachments No No Bill.com does not sync attachments to/from Intacct. Use Bill.com to directly upload attachments. If attachments are needed in Intacct, upload in Intacct after each transaction has synced
Approvals No No Bill.com does not sync approvals to/from QuickBooks Online. However, the ability to have ONLY Approved bills sync to QuickBooks Online is available.
Payables Vendors Yes Yes - Tax1099 works differently in Bill.com than Intacct. See best practices below to set up 1099 in Bill.com with Intacct.
- If creating two vendors with the same name in Intacct, only the first one will sync to Bill.com; the second one will result in a sync error
- Bill.com uses the Vendor Name for matching, so Name should be unique within Bill.com to avoid duplicates
- The sync supports Intacct Inactivates. The sync will inactivate the Vendor in Bill.com.
- The sync does not support Intacct deletions. The sync will not delete the Vendor in Bill.com.
AP Funds Tranfer No Yes Only one location per Bill.com account is supported for funds transfer
Bills Yes, fully unpaid bills only Yes - Partially and fully paid bills will not sync from Intacct to Bill.com
- When a bill with a voided payment is deleted in Bill.com, the deletion cannot sync to Intacct - it must be manually reversed in Intacct
- The ability to have ONLY Approved bills sync to Intacct is available
- $0 bills will sync from Bill.com to Intacct in the state "No Value"
- Bills entered in Bill.com over $10 million dollars will sync into Intacct as $0 bills in the state "No value"
Bill Payments No Yes - Payments made in Intacct do not sync to Bill.com
- Partial payments: Payments cannot be applied to specific bill line items
- Voided payments: To void a payment and use a specific date, perform the void in Intacct first then in Bill.com
- The memo field for Offline Payments in Bill.com does not sync to Intacct
Vendor Credits Yes, fully unapplied vendor credits only Yes - Intacct does not allow us to specify which vendor credit was used in Bill.com
- Neither partial nor full vendor credit applications sync from Intacct to Bill.com
- The ability to have ONLY Approved Vendor credits sync to Intacct is available
Purchase Order Yes, once PO's are converted to unpaid bills NA - Purchase orders can not be viewed in Bill.com
- Create POs and Receivers in Intacct and convert them to Bills and Vendors. Once converted, the bill and vendor will sync into Bill.com
- PO Bills can go through approval workflow and get paid via Bill.com
- The PO# must be in the "Reference Number" field of the bill/vendor credit in Intacct. The Purchase Order number will then appear on bills and vendor credits that originated from POs in Intacct
- Bills created from PO's (and synced from Intacct) should not be edited in Bill.com otherwise sync errors will occur
- Bills created from PO's (and synced from Intacct) will duplicate in Bill.com if edited in Intacct. If an edit is required in Intacct, the bill should be deleted from Bill.com first, then the edit performed in Intacct. The bill will be resynced with the next sync.
Receivables Customers Yes Yes - If creating two customers with the same name in Intacct, only the first one will sync to Bill.com; the second one will result in a sync error
- Bill.com uses the Customer Name for matching, so Name should be unique within Bill.com to avoid duplicates
Invoices Yes, fully unpaid invoices only Yes Bill.com supports sales tax as an invoice line item, associated with a sales tax GL account
Advanced Sales Tax NA NA Invoices cannot be created in Bill.com if using advance sales tax in Intacct. Create invoices in Intacct and the sync will bring them to Bill.com for approval and payment
Items Yes Yes - The sync cannot bring the Chart of Account and Price fields of Items from Intacct into Bill.com or Bill.com to Intacct. These fields are not exposed in the Intacct API.
- Items will only sync if the Order Entry module is enabled in Intacct, and the Items dimension is enabled in Bill.com
AR Payments No Yes - Payments made in Intacct do not sync to Bill.com
- Payments cannot be applied to a specific invoice line item
- Voided payments: Payments that have synced and then voided, will generate a sync error instructing the user to manually void in Intacct. The ability to sync the void of a previously-synced AR payment is not available in the Intacct API.
Credit Memos No No Credit memos do not sync and need to be manually applied in both Intacct and Bill.com
AR Funds Transfers No Yes NA
AR Payment Convenience Fee No Yes NA
Sales Orders Yes, after SO's are converted to unpaid invoices NA - Sales orders can not be viewed in Bill.com
- Invoices created from SO's (and synced from Intacct) should not be edited in Bill.com otherwise sync errors will occur
- Invoices created from SO's (and synced from Intacct) will duplicate in Bill.com if edited in Intacct. If an edit is required in Intacct, the invoice should be deleted from Bill.com first, then the edit performed in Intacct. The invoice will be resynced with the next sync.