Don't let a small error in your bank account setup affect whether or not you receive payments from your customers and vendors. If you simply add a bank account to Bill.com, you can quickly start getting paid by ACH payments (similar to direct deposit).

One key thing to remember is you can’t edit existing bank account information once you add it. So, if you enter something wrong, you’ll have to re-add the bank account with the corrected information, to correct this mistake.

Jump to:

• Add a new bank account
• Set a default bank account
• Delete (inactivate) bank account
• Things to know

Add a new bank account

1. Select Settings
2. Select Bank Accounts under Your Company
3. Select Set up new bank
   • If prompted, complete a short series of questions to verify your identity
4. Enter the banking information and select Continue
5. Select Get started

Your account is now ready to use.

Set a default bank account

If you have multiple bank accounts, be sure to select a default account to use to make payments. Also, choose a default account you want to use to receive payments. Remember, you can only set up one bank account to receive payments, and you’ll have to verify it before you can set it up as a default account.

Note: there's no need to set a bank as default if there is only one active bank.

1. Select Settings
2. Select Bank Accounts under Your Company
3. Select the account number you'd like to set as the Default
4. Select the edit icon
5. Select Make Primary next to Default to pay / Default to get paid
   • Default will update to Yes. This indicates you’ve now set the bank account as Default to Pay and/or Default to be Paid.
6. Select Save

Delete (inactivate) bank account

If you add a new bank account, it's best to inactivate the old one to be certain payments will arrive to the correct account. For auditing purposes, you can’t delete bank account information from Bill.com. Instead, functionality ends when you inactivate, meaning you can no longer use the bank account for payments.

1. Select Settings
2. Select Bank Accounts under Your Company
3. Select the bank account number
4. Select the trash can icon
5. Check the box and select Confirm

Things to know

• Once added, you can’t edit your bank account information.
• Bill.com will send an email to administrator users on the Bill.com account when someone adds a bank account.
• Only US-based bank accounts can be added as a bank account on Bill.com
• There's no limit to the number of bank accounts you can add to Bill.com
• Tips for entering bank account information:
  • Manually enter the routing number and account information from the bottom of a check or direct deposit form. Don't use copy/paste.
  • Enter the name on the account exactly shown on the bank statement. The smallest inconsistency can create problems because the name must be identical.
• We'll send a test deposit of one cent to your bank account, to verify it's able to receive payments.
  • If the system can’t validate your bank account with the test deposit, it won’t connect it to Bill.com. Don’t panic! Your payments will still process, but they'll be paper checks only, until you add a valid bank account.