To receive your payments faster via ACH (like direct deposit), add a bank account to your Bill.com account.

Note: Existing bank account information cannot be edited. If you enter incorrect or invalid bank account information, you must add the bank again. Set the new bank account as the default with the steps below in order to route payments to the new bank account.

Jump to:

• Add a new bank account
• Set a default bank account
• Delete (inactivate) bank account
• Things to know

Add a new bank account

1. Select Settings
2. Select Bank Accounts under Your Company
3. Select Set up new bank
   • If prompted, complete a short series of questions to verify your identity
4. Enter the banking information and select Continue
5. Select Get started
6. Your account is now ready to use.

Set a default bank account

If you have multiple bank accounts, make a specific bank account the Default to Pay and/or Default to get Paid. You can only set one bank account as the bank to receive payments.

Note: There's no need to set a bank as default if there is only one active bank. Your bank must be verified before you can set it as default.

1. Select Settings
2. Select Bank Accounts under Your Company
3. Select the account number you'd like to set as the Default
4. Select the edit icon
5. Select Make Primary next to Default to pay / Default to get paid
   • Default will update to Yes, setting the bank account as Default to Pay and/or Default to be Paid
6. Select Save

Delete (inactivate) bank account

If you add a new bank account, it's best to inactivate the old one to be certain payments will arrive to the correct account. You cannot delete the bank account information completely for auditing purposes, but rest assured, it cannot be used for payments once you've inactivated it.

1. Select Settings
2. Select Bank Accounts under Your Company
3. Select the bank account number
4. Select the trash can icon
5. Check the box and select Confirm

Things to know

• Once added, your bank account information cannot be edited
• To inactivate a bank account from your Bill.com account, select the trash can icon
• To add a new bank account, select Set Up New Bank and complete the set up process again
  • If you add a new bank account, be sure that the right account is set as the default to receive payments
• An email will be sent to all Administrator Users on the Bill.com account when a bank account is added
• Only US-based bank accounts can be added as a bank account in Bill.com
• There's no limit to the number of bank accounts that can be added to Bill.com
• Tips for entering bank account information:
  • Manually enter the routing number and account information from the bottom of a check or direct deposit form. Do not use copy/paste.
  • Enter the name on account exactly as it appears on the bank statement
• We'll initiate a small test deposit of a penny into your bank account, to verify it's able to receive payments
  • If the test deposit isn't successful, the bank account entry will be invalidated. A new bank account entry will need to be made.
  • If the test deposit isn't successful and the bank is invalidated, any payments will still process but they'll go out as a check payment