Auto Pay for individual invoices

Having customers on Auto Pay is great! You get paid on time, every time. However, there may be times when an Auto Pay customer will have a one-off invoice that does not need to be paid automatically. There is an option to choose if an invoice should be auto-paid or not on a per-invoice basis.

Turning off Auto Pay for individual invoices

When entering an invoice for a customer on Auto Pay, de-select Automatically pay bill at the bottom, before clicking Save.

Recurring invoices or invoices already created

Recurring invoices are set to Auto Pay by default and it can't be turned off when you set up a new recurring invoice. You can turn off Auto Pay for any invoice, even one created by a recurring invoice rule:

  1. Locate the invoice in Bill.com
  2. Click the edit icon
  3. Select or deselect Automatically pay this bill as appropriate
  4. Click Save

Syncing with QuickBooks for Windows

Invoices synced in from QuickBooks for Windows can not be edited in Bill.com. Therefore, auto pay can not be turned off for invoices synced in from QuickBooks for Windows.