Bill.com lets you pay international vendors electronically, making cross-border business payments just as easy as domestic payments. This article will help you set up your international vendors.
If you are a vendor outside of the US and you'd like to receive payments from a customer who uses Bill.com, give your international banking information to your customer and they can add it to their account to send you payments.
Note: This feature is available for Payables only and is not available for Receivables.
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Create a new international vendor
- Select Vendors in the navigation menu
- Select Add Vendor
- Enter vendor name
- We will show you possible network connections, but you cannot send international payments to vendors connected through the Network, so ignore these matches and continue entering information manually
- Enter the vendor's email address and physical address, including the country applicable to the currency of the bills they will have
- Select your Vendor's bank location
- Vendor bank location field defaults to the same country in the vendor's address, but you can change it by selecting another country from the drop-down
- Select the currency you'd like to use for this vendor's bills
- If you create bills in a foreign currency, the payments must be in the same currency. If you create USD bills, you can still pay them in a foreign currency
- Select Show all currencies if you need to enter bills in a currency that is not local to the country selected, but keep in mind, payments can only be sent in the default currencies offered
- You can also set the vendor up for payments here, if you have their bank information
- Enter additional vendor details
- Select Save
Change the bill currency for an existing vendor
If you have not yet created a bill for a vendor, you can edit their bill currency. Once you have created a bill for a vendor, you cannot change the currency.
If you need another type of currency for an existing vendor with previous bills, create a new vendor record with the currency you need. You cannot have bills of different currencies under the same vendor record.
- Select Vendors in the navigation menu
- Select the name of the vendor you'd like to change
- Select Edit or More Options then Edit Vendor
- Select the bill currency from the list of default currencies shown based on the vendor's country (edit the vendor's country to change the default currencies offered)
- If you create bills in a foreign currency, the payments must be in the same currency. If you create USD bills, you can still pay them in a foreign currency
- Select Show all currencies if you need to enter bills in a currency that is not local to the country selected, but keep in mind, payments can only be sent in the default currencies offered
- You can also set the vendor up for payments here, if you have their bank information
- Select Save
Things to know
- You cannot use foreign currencies with recurring bills setup or Auto pay
- If you sync with QuickBooks Desktop, you will need to upgrade the Bill.com sync dashboard to use foreign currencies. If you don't upgrade the sync dashboard, foreign currency vendors & bills will sync to QuickBooks Desktop as USD.
- You must create International vendors on the desktop version of Bill.com, you cannot set them up on the mobile app. Once the vendor is created on the desktop app, you can make international payments within the mobile app
- You can only make payments from your USD bank accounts. USD equivalent for your foreign currency bills, and the current exchange rate will be shown to you at the time of payment. Your account will be debited for the USD dollar amount.
- If you merge vendors with different currencies, all bills will change to the currency of the vendor you keep during the merge. This will also cause sync errors, so we do not suggest merging vendors with different currencies without the assistance of Customer Support.
Resources
- Video: Adding an international vendor
- International payments frequently asked questions (FAQ)
- Set up an international vendor for payment
- Enter foreign currency bills
- Sync international payments with accounting software
- Sync Dashboard upgrade
- Sync dashboard upgrade - Server or hosting provider install