Why the sync error occurs
This error occurs when Checking Accounts in Sage Intacct aren't set up correctly and are missing a Location ID.
How to fix the sync error
Set the Location ID for Checking Accounts.
- Log into Sage Intacct as an Administrator user
- Select the Applications drop down and select Cash Management
- On the Setup tab, select Checking
- Select Edit next to the checking account
- In the Location ID field, select the correct location/entity from drop down list
- Select Save
- Sync again
Follow steps 3-5 for all Checking Accounts.