To void a payment, you must have bank account permissions, and you must be verified on the bank account originally used for the payment.

ePayment (ACH) or check

You can void an ePayment after the process date, but before it is deposited in the vendor's bank.

You can void a check payment after the process date, but before it is cashed.

1. In the left navigation menu, click Payments Out
2. On the same line item as the payment, under the Actions column, click Void
3. Select to Remit or Reissue
   • Remit - the funds will be returned to the originating bank account
   • Reissue - a new check using the same funds will be sent to the vendor
4. Enter a reason for the void
5. Click Submit Request

Vendor Direct

You can void Vendor Direct payments before they are authorized, which means your vendor has entered the single use card number into their merchant system.

1. In the left navigation menu, click Payments Out
2. On the same line item as the payment, under the Actions column, click Void
3. Click Yes to confirm

After the payment has been authorized, it cannot be voided. You cannot reissue a Vendor Direct payment as part of the void process, you will need to reschedule .