How to void a payment

A check payment can be voided after the process date prior to it being cashed.

An ePayment can be voided after the process date prior to it being disbursed to the vendor.

Void payments from the Payments Out list

  1. In the left navigation pane, click Payments Out
  2. On the same line item as the payment, under the Actions column, click Void
  3. Select to Remit or Reissue
    • Remit - the funds will be returned to the originating bank account
    • Reissue - a new check using the same funds will be sent to the vendor
  4. Enter a reason for the void
  5. Click Submit Request

Void a payment from the payment confirmation screen

  1. In the left navigation pane, click Payments Out
  2. Click Payment confirmation #
  3. Click Void payment
  4. Select to Remit or Reissue
    • Remit - the funds will be returned to the originating bank account
    • Reissue - a new check using the same funds will be sent to the vendor
  5. Enter a reason for the void
  6. Click Submit Request