An invoice cannot be completely deleted or removed from Bill.com. This ensures that all records are available for auditing and review. Since the invoices are not removed, inactive invoices can be restored and made active again.
Reactiving an inactive invoice
From the Invoices page
- Click Invoices in the left navigation pane
- Under Show, toggle to Inactive
- Click the invoice number of the inactive bill
- Click More actions
- Select Undelete Invoice
From a customer record
- Click Customers in the left navigation pane
- Click the customer name
- On the Invoices tab, click Active and select Inactive
- Click the invoice number of the inactive invoice
- Click More actions
- Select Undelete Invoice