Payments In Overview

On the Payments In screen:

Payment History

Payments can be filtered by status or process date.

The following information is available to view for payments:

  • Reference #
  • Customer
  • Payment Date
  • Payment Type
  • Status
  • Amount
  • Unapplied amount

Record a manual payment or charge a customer

Record a manual payment or charge a customer by:

  1. Click Payments In in the left navigation pane
  2. Click +Payment

Unapplied payments

Overpayment on an invoice or a payment initiated prior to an invoice is created will create a payment that is not automatically applied to an invoice.

To access these types of payments:

  1. Click Payments In in the left navigation pane
  2. Click the more options dots
    Payments In more options dots - unapplied
  3. Click Unapplied ePayments
    Unapplied ePayments link

On hold payments

Incoming payments will be on hold if the Receivables month has not been submitted and approved to complete setup to accept ePayments.

To access on hold payments:

  1. Click the more options dots
    Payments In more options dots - on hold
  2. Click On Hold
    On hold link