Bill.com features an auto-numbering system that will automatically assign the next sequential number, based on the last invoice created. If syncing with accounting software or manually creating an invoice using a different number, the auto numbering will reset. It will generate the next sequential number from that invoice.
To reset the sequence back to the preferred order, create a dummy invoice with the last invoice number used and then delete it. The next invoice created will use the next number in sequential order.
Things to know
Some accounting software supports auto-numbering when enabled. If having an issue with the accounting software and the auto numbering of invoices, please contact our Customer Support Team, so we may assist further.