What a customer sees when charged for a payment

February 07, 2022 23:07
Updated

When a customer is charged for an ePayment, they'll receive the following:

An email notification sent to the primary contact email
An update on their bank statement about the debit (called a header)

The header is the information of the debit displayed on a customer's bank statement. The header will include:

Debit by Bill.com
Business name of the company receiving payment
Invoice number(s) being paid
Amount

Email Notification

The email notification will include:

Your Company name
Invoice number(s) the payment is for
- Limit of 20 characters
Amount of Invoice(s)
Amount Paid
Payment Date
Total