Our free Basic Payables account allows customers receiving invoices to organize and streamline their Bill.com experience. Rather than having to log into multiple Customer Portals (one for each company the customer is paying through a Bill.com portal account), all business contacts, connecting with companies using Bill.com, and paying invoices sent to them through Bill.com, can all be managed in one place.
How customers sign up
There are two different ways customers can sign up, depending on how they already use Bill.com:
Customer has never paid through Bill.com before
When an invoice is sent to them they will be asked whether they are:
- A business
- An employee or individual
If they select An employee or individual they will log into a Customer Portal to pay only you. If they select A business, they will be creating a free Basic Payables account to manage and pay all their Bill.com contacts.
Customer already pays via bank account through the Customer Portal
Your customer will see an Upgrade option in the Customer Portal, to convert to a free Basic Payables account.