Privacy for multiple payers on a Customer Portal account

When more than one person is making payments through a single Portal account, they have the option to make their payment methods private from other users on the same portal account.

Making a portal payment method private

In the portal account:

  1. Hover over the gear icon, click Bank Accounts or Credit Cards
  2. Click your bank account number or credit card number
  3. Click the edit icon
  4. Select Private
  5. Click Save

This will hide the bank account or credit card from all other users who log into the same portal account.