QuickBooks Online Sync Error: You can not delete this transaction because it is matched to a transaction that was downloaded into a different account
Why the Sync Error occurs
This error occurs when a bill in Bill.com is deleted, but the bill is matched to a transaction in a register in QuickBooks Online (QBO) that is different from the bill in Bill.com.
How to Fix the Sync Error
- Manually delete the bill in QBO
- Contact Customer Support to request the error be cleared