Why the Sync Error occurs
This error occurs when there is a duplicate Item (product or service) in Bill.com.
How to Fix the Sync Error
- Verify that the new Item created is needed in Bill.com
- If it is not needed, delete it
- If the Item is needed, edit to update the name to something unique
- If the Item is not a duplicate, contact Customer Service to link the Item between Bill.com and QBO