Applying vendor credits

Applying a vendor credit to a single bill

  1. Click Review & pay on the line of the invoice to be paid from the Bills to Pay tab on the Overview page
    Pay single bill
    • Available credits will auto-populate in the vendor credits section
      Single pay vendor credit
  2. Edit the following fields if needed:
    • Payment amount - decrease if making a partial payment
      • To apply the vendor credit without making a payment, enter $0 in the Payment Amount field
    • Vendor Credits
      • Click Customize to edit which vendor credits will be applied, if more than one, and amount of each to apply
        Vendor credit selection
    • Payment Process Date - the date the Pay amount will be debited from the bank account
    • Bank Account - if more than one bank account available
    • Memo - by default the invoice # and vendor account # is listed here, add additional memo if applicable
  3. Click Pay

Applying vendor credits via bulk pay

  1. Select the bills to pay in bulk from the Bills to Pay tab from on the Overview page
    Bulk Pay
  2. Click Review & pay
  3. Click < dollar amount > credits avail. to edit the amount of vendor credit to apply
    Bulk pay credits available
    • Click Customize to edit which vendor credits will be applied, if more than one, and amount of each to apply
      Vendor credit selection
  4. Click Apply
  5. Click Pay

Things to know

  • If the bill was paid in full with vendor credits, it will be marked as Paid and will not appear on the Pay page
  • If there is still a balance, it will appear on the Pay page as Partially Paid
  • The Bill will be paid with credits notification will only show if the bill is paid in full with vendor credits applied
  • If vendor credits applied partially pays a bill, when the remainder of the bill is paid, the payment notification email to the vendor will list any vendor credits and payment applied