Why the Sync Error occurs
This error occurs when a Funds Transfer is attempting to sync to Sage Intacct, but the GL account assigned to the applicable bank account has the department dimension checked as a required field; Bill.com does not sync that dimension on Funds Transfers.
How to Fix the Sync Error
In Sage Intacct:
- Open the GL account specified in the error
- Uncheck the Department box
- Save and sync
