QuickBooks Online Sync: Items that need to be a percentage

Items that are set up as a percentage in QuickBooks Online will sync over with a rate that is a dollar amount in {Bill.com. If this needs to be a percentage (%), edit the item in Bill.com to the correct percentage once the item has synced successfully.

To edit an item

  1. Click the gear icon
  2. Under Accounting, click Items
  3. Click the Item name
  4. Click the edit icon
  5. Update the Price/Rate field
  6. Click Save

If you do not see the described feature available in Bill.com, you may not have access to the feature based on permissions for your role and/or your plan does not have this feature. If you wish to get access to the feature, please review the available plans for Bill.com and upgrade accordingly or contact the Administrator of your Bill.com account. Changes in monthly user fees may apply.