You can approve bills and credits from the Approvals page in the navigation menu or the Bill Approvals tab on the Overview page.
Jump to:
- Filters
- Review and approve
- Approve without review
- Approval Groups
- Deny bills and credits
- Unapprove bills and credits
Filters
You can filter Bill Approvals by:
- Vendor Name
- Approval Type
- Ready to approve - Bills ready for you to approve
- Approved - Bills you previously approved
- Denied - Bills you've denied approval on
- Upcoming - Bills coming to you for approval after they've been approved by another approver
- Due Date
Review and approve
Approve bills
- Select Approvals in the navigation menu
- Select on the Invoice # to approve
- Review bill details
- Select Approve
Tip: If you are the last approver on a bill, and you also have Pay permissions, select Approve & Pay on a bill to approve and immediately begin the schedule payment flow.
Approve credits
- Select Approvals in the navigation menu
- Select Vendor Credits
- Select Review
- Select Approve
Approve without review
Approve bills
- Select Approvals in the navigation menu
- If there's a note on the bill, there will be a note icon
- Hover over the note icon or select into the bill to see the note
- If there's a document associated, there will be a document icon; select this icon to display a preview of any associated bill documents
- If there's a note on the bill, there will be a note icon
- Select the bills to approve
- Select Approve
Approve credits
- Select Approvals in the navigation menu
- Select Vendor Credits
- Check the box under Select and then select Approve
Approval Groups
Approval groups are a designated group of approvers you setup and assign to bills or policies, then any one of those approvers in the group can approve the bill. You can use approval groups, single-user approvers, or a combination of both. Once one approver from the group has approved, the bill is routed to the next approver/approval group, or is marked as approved if no more approvers are listed.
Creating an approval group:
- Select Settings
- We're currently rolling out a fresh new look for our Settings page, so you may see one of 2 designs. Please follow the steps that match what your Settings page looks like.
Select Approval Groups under Payables if your Settings page looks like this:
Select Approval Groups under Approvals if your Settings page looks like this:
- Select New
- Enter the approval group Name
- Enter an optional Description
- Select Save
- Check the Select box for all approvers you'd like in the approval group
- Select Save
Approval Groups: Things to Know
- You can add up to 10 users in an approval group
- Users can be in multiple groups
- A group cannot contain another group
- You can select approver groups when
- Selecting approvers on a bill
- Creating an approval policy
- Selecting default approvers in settings
- An approval group's name will be listed on the Overview and Approvals pages, in place of the approver user's name. You can hover over the group name to see a list of the first 3 members, and select to see them all
- Approval groups assigned to a bill will show 3-4 approver names by default, depending on character length. Select the "X more" link to see the full list of users in the group
- When a member of an approval group approves a bill, the bill will show the name of the member who approved, under the approval group name
- Approval notification emails will go out to all approvers in the group at the same time (based on their bills to approve email preference) and added to their to-do lists
- As soon as any 1 user in a group approves a bill, the to-do list item for that bill is removed from all users in that group
- The bill's audit trail will show the user who approved the bill but not that they were part of a group
- Adding or removing a user from the group will apply retroactively to bills assigned to that group
- Any new user added to a group will have a to do list item but won't get email notifications for bills the group was already assigned to. They'll receive notification on future assigned bills
- If a group is inactivated, there will be a Fix Record to do item for administrator users to fix the bills the deleted group was assigned tox`
- If all users in an approval group are inactivated, the approval group will be inactivated
- If the inactivated approval group is assigned to a bill(s), the bill(s) will be routed to the next approvers in line, and a Fix Record to do item will be added to administrator user's to do lists to remove the group
- An email will go out to all users with manage company permissions, informing them that an approval group has been deactivated since all users in the group are inactive
Deny bills and credits
Deny bills
- Select Approvals in the navigation menu
- Select on the Invoice # to approve
- Review bill details
- Select More actions
- Select Deny
- Select the appropriate option:
- Duplicate bill
- Data Entry Error
- Incorrect approver
- Other
- Notify the bill creator why the bill wasn't approved
- Select Submit
Deny Credits
- Select Approvals in the navigation menu
- Select Vendor Credits
- Select Review
- Add a note/message to tell the credit creator why you are denying
- Select Deny
If a bill or credit is denied, we'll send an email notification to the bill or credit creator that the bill needs review, and they'll see the details you provide in the "Add more info" box.
Unapprove bills and credits
If you want to unapprove a bill or credit, it requires removing all approvers. You can then re-add them if needed.
Unapprove bills
- Select Bills in the navigation menu
- Select the bill or credit you want to unapprove
- Select More Actions
- Select Audit Trail
- Hover over Bill Details and select Approvers
- Select [del all]
You can then edit the bill as needed and re-add approvers for re-approval.
Unapprove credits
- Select Bills in the navigation menu
- Select Vendor Credits
- Select credit ref# you want to unapprove
- Hover over Details and select Approvers
- Select [del all]
You can then edit the credit as needed and re-add approvers for re-approval.