Why the sync error occurs

These errors occur when a transaction or record tries to sync to Sage Intacct, and an existing Smart Rule in Sage Intacct conflicts with something in the record or transaction.

How to fix the sync error

The record or transaction needs to be updated to adhere to the Smart Rule in Sage Intacct, or the Smart Rule needs to be edited or deleted. If neither is possible, the record or transaction won't sync.

Contact Sage Intacct support for more assistance on Smart Rules.