QuickBooks for Windows Sync Error: The Account for this transaction must be of type Bank

Why the Sync Error occurs

A sync error occurs when the General Ledger account associated with the payment in Bill.com is not a "Bank" account type. When paying bills in QuickBooks for Windows, a "Bank" account type must be used.

How to Fix the Sync Error

Update Bill.com Money Out Clearing Account

The Bill.com Money Out Clearing account allows payment reconciliation and is required for Bill.com sync entries to function properly in QuickBooks.

For Bill.com Payments, the Payment Account is listed in the Bill.com Money Out Clearing Account field. Follow these steps to update the account:

  1. Click the gear icon
  2. Under Sync, click Preferences
  3. Click Edit
  4. Select the Bill.com Money Out Clearing account that is automatically created
  5. Click Save
  6. Sync again

Change the account

If the Money Out Clearing Account is already selected in the Sync Preferences, the type of account may have changed. Follow these steps to update the settings:

  1. Click the gear icon
  2. Click Chart of Accounts
  3. Click the chart of account selected
  4. Click the edit icon
  5. Select Bank in the Type field
  6. Click Save
  7. Sync again

Things to know

  • For Offline Payments, the Payment Account can be updated to a Bank type account on the Bill Payment Information screen by clicking the edit icon