Why the Sync Error occurs
The Sales Tax sync error may be due to one of the following reasons:
- The Sales Tax Payable line item on the bill in Bill.com is not associated with an amount
- In QuickBooks, the sales tax item has no vendor associated with it
- In QuickBooks, the sales tax payable account is improperly mapped
- In QuickBooks, the item on the bill is mapped to a Sales Tax Payable
How to Fix the Sync Error
In Bill.com, make sure that any Sales Tax Payable line items on the bill are associated with an amount. For additional information, search for the error in Intuit's Help Center and use one of the solutions for resolution.