Updating or Deleting a vendor's bank information

Previously entered bank account information can not be edited. When a vendor's manually entered bank account information needs to be corrected, the incorrect account must be deactivated. The instructions below provide details on setting up the bank account properly. This applies to bank information added to the vendor record manually. For vendors who are linked by Payment Network ID, see below.

Deleting Vendor Bank Information

  1. Click Vendors in the left navigation pane
  2. Click the vendor's name
  3. Click the more options dots
  4. Click Edit Vendor
  5. Click Remove bank account in the Bank Info section
  6. Click Save

Once the outdated bank account has been deactivated, add the new bank account:

  1. Click the more options dots
  2. Click Edit Vendor
  3. Select Pay this vendor faster with ePayments(ACH)
  4. Click add their bank account yourself
  5. Enter the vendor's bank account information in the Bank Info section that just opened up
    • Routing Number
    • Account Number
    • Re-enter Account Number
  6. Click Save

We will send a test deposit of $0.01 (a penny) to verify the bank account is able to receive payments.

Things to know

If your vendor uses Bill.com to receive payments (either with a Basic Receivables account or an Advanced Receivables account) and is linked in the network, they'll need to update their bank account information themselves.