Emailing payment information to a vendor

When a vendor is paid via Bill.com -- that is, when an ePayment is sent or a check is printed and mailed -- Bill.com sends the payment information to the email address on file for the vendor in the Email Address field.

To enter a vendor's email address:

  1. In the left navigation pane, click Vendors
  2. Click Edit
  3. Enter the Vendor's email address
  4. Click Save

When the check is printed (or the ePayment is initiated), an email will be sent to the vendor to let them know the payment is on the way.

ePayment

When the ePayment is initiated, an email will be sent to the vendor to let them know the payment is on the way. The email notification will include:

  • Payment arrives by date
  • Invoice number(s) the payment is for
    • Limit of 20 characters
  • Invoice due dates
  • Amount of Invoice(s)
  • Vendor Credits applied
  • Amount Paid
  • Total

When the ePayment deposits, an email will be sent to the vendor to let them know that payment has been deposited. The email will include:

  • Invoice number(s) the payment is for
  • Invoice due dates
  • Amount of Invoice(s)
  • Amount Paid
  • Total

Check payment

When the check is printed, an email will be sent to the vendor to let them know the payment is on the way. The email notification will include:

  • Payment arrives by date
  • Invoice number(s) the payment is for
    • Limit of 20 characters
  • Invoice due dates
  • Amount of Invoice(s)
  • Vendor Credits applied
  • Amount Paid
  • Total

Things to know

  • Payment notification emails can only be sent to the email address on file for the vendor, they are not sent to additional contacts listed on the vendor record
  • Check payment arrives by date is an estimate. We have no control of the United States Post office.
  • For vendors looking to update where payment notifications are sent, contact your customer directly as this is managed within their account