Connecting multiple vendors to the same company in the Bill.com Network

Sometimes you may have multiple accounts (and, therefore, multiple account numbers) with the same vendor. In Bill.com, there will need to be a separate vendor record for each unique account number to ensure payments are applied to the correct account. If your vendor uses Bill.com, or if an invite has been sent to them to receive ePayments, connect all those vendor records with the same company, so that all payments to that vendor can be ePayments.

Connecting with the Vendor

To begin, one of the vendor records must be set up to receive ePayments from you, either by connecting through the Network or by inviting to receive ePayments. Once one record is connected, use the information from that connection to connect the remaining vendor accounts to that same business.

Connecting with the Vendor's Payment Network ID (PNI)

Once one of the records is connected, use their Payment Network ID to connect the other vendor accounts:

  1. Click the Network icon
  2. Click Access additional network features here
    network icon/additional feat - Network - NEO
  3. Click Connections
    network connections - Network - NEO
  4. Click the vendor name
  5. Copy their Payment Network ID from their network profile
    Network Vendor PNI - Network - NEO
  6. Click Vendors
  7. Click the vendor you'd like to connect
  8. Click the more options dots
  9. Click Enter PNI
  10. Paste the Payment Network ID and click Find
  11. Under PAY, click Add new connection
  12. Click Send to confirm
  13. Repeat steps 4 - 11 for each vendor to connect to the same company

Things to know

  • The vendor must accept each invite to complete the connection