Sometimes you may have multiple accounts (and, therefore, multiple account numbers) with the same vendor. In Bill.com, there will need to be a separate vendor record for each unique account number to ensure payments are applied to the correct account. If your vendor is in the Network, or if an invite has been sent to them to receive ePayments, connect all those vendor records with the same company, so that all payments to that vendor can be ePayments.
Connecting with the Vendor
To begin, one of the vendor records must be set up to receive ePayments from you, either by connecting through the Network or by inviting them to receive ePayments. Once one record is connected, use the information from that connection to connect the remaining vendor records to that same business.
Connecting with the Vendor's Payment Network ID (PNI)
Once one of the records is connected, use their Payment Network ID to connect the other vendor accounts:
- Select the Network icon
- Select Access additional network features here
- Select Connections
- Select the vendor name
- Copy their Payment Network ID from their network profile
- Select Vendors in the navigation menu
- Select the vendor you'd like to connect
- Select More actions
- Select Enter PNI
- Paste the Payment Network ID and select Find
- Select Add new connection under Pay
- Select Send to confirm
- Repeat steps 4 - 11 for each vendor to connect to the same company
Things to know
- The vendor must accept each invite to complete the connection
