When syncing with QuickBooks for Windows, QuickBooks Online, Sage Intacct, or Oracle NetSuite, we will post payments as a debit journal entry to your Accounts Payable account and a credit journal entry to the Payment Account listed on the Bill Payment Information screen for a payment.
Payment Account as listed in the Bill.com Money Out Clearing Account field
For Bill.com Payments, the Payment Account is what is listed in the Bill.com Money Out Clearing Account field located in the Sync Preferences. Once a payment has been scheduled, the Payment Account associated with the payment cannot be edited in Bill.com. The journal entry in the accounting software will need to be updated manually.
Cancel the payment to update the Payment Account
If the payment has not yet processed, it can be cancelled. Update the Bill.com Money Out Clearing account in the Sync Preferences (the Bill.com Money Out Clearing account allows us to reconcile payments and is required for the Bill.com sync entries to work properly in the accounting software) then schedule a new payment.
Manual Journal Entry to update the Payment Account
If the Payment has processed, once the payment syncs, a manual Journal Entry can be made in the Accounting Software.
For Offline Payments recorded in Bill.com, the Payment Account can be changed on the Bill Payment Information screen by clicking the notepad icon to edit.